Support
Whether you're setting up for the first time or something isn't working, we're glad to help. A real person reads every message.
Email us
For setup help, account questions, data requests, or to hear when ArmorKept is on the App Store.
Helpful to include
- Whether you're the protected person or the partner
- Your iPhone model and iOS version
- What you expected, what happened, and a screenshot if you can
Common questions
A site or app I need is blocked
Tap “Ask partner” on the block screen. Your partner gets a notification and can approve it for a set time, a time window, or always.
My partner says my phone “stopped checking in”
Open ArmorKept and make sure the phone is online. If you use the screen monitor, start it again after a restart; protected apps stay locked until it's running.
A safe page was blocked
Ask your partner to approve it, and email us the address so we can improve the filter.
Something got through the filter
Please email us the address (not a screenshot of the content). We review every report.
How do I remove ArmorKept?
On a supervised phone, your partner needs to unlink it, and removing device management may require erasing the phone. Email us and we'll walk you both through it.
Delete my account and data
Email us from the address on the account and we'll delete it within 30 days. See the privacy policy.